Privacy Policy - 360 PropGuide LLP

Effective Date: 4th September 2025 | Last Updated: 4th September 2025

At 360 PropGuide LLP ("Company", "we", "us", or "our"), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.360propguide.com, digital platforms, and related services (together referred to as "Services"). By using our Services, you agree to the practices described below.

1. Information We Collect

a) Information You Share With Us

We collect information you knowingly provide to us when using our Services. Typical examples include:

Name, email, phone number, and location.
Property preferences, budget, and communication history.
Details provided via inquiry forms, WhatsApp, or email.

b) Information Collected Automatically

When you interact with our Services we may automatically collect certain information to help improve the experience:

IP address, device and browser type, operating system.
Pages you visit, time spent, and referral links.
Cookies and tracking data (for analytics and marketing).

2. How We Use Your Information

We use the information we collect to provide and improve our Services, communicate with you, and comply with legal requirements. Examples include:

Offer property recommendations and advisory services.
Respond to your inquiries and maintain communication.
Share updates, newsletters, and promotional content (if permitted).
Improve our website, user experience, and marketing efforts.
Comply with legal requirements and resolve disputes.

Legal Basis: Consent, contractual obligations, legal compliance, or our legitimate interests.

3. Cookies & Tracking

We use cookies, analytics, and remarketing tools (e.g., Google Analytics, Meta Ads, LinkedIn Ads) to understand how users interact with our Services and to provide relevant content. You may disable cookies in your browser settings, but please note that some features may not work as intended.

4. Sharing Your Information

We do not sell your personal data. We may, however, share information with trusted parties to operate or improve our Services:

Trusted Service Providers (hosting, analytics, advertising, CRM, payments).
Business Partners & Developers (to deliver property-related services, with your consent).
Regulatory Authorities (as required for legal or fraud-prevention purposes).

5. Data Retention

We retain personal data only for as long as it is needed for the purposes described:

While you have an active inquiry or relationship with us.
For legal, tax, and compliance purposes.

Once this period ends, your data is securely deleted or anonymized.

6. Security of Your Data

We use several safeguards to keep your information safe, such as:

SSL encryption on our website.
Firewalls and secure servers.
Restricted access to sensitive data.
Regular monitoring and audits.

⚠️ Please note: While we take every precaution, no online system can be 100% secure.

7. International Data Transfers

If your information is processed outside India (for example, through cloud service providers), we ensure proper safeguards are in place, including contractual commitments and compliance with international privacy standards.

8. Your Rights

You have the right to:

Request a copy of the personal data we hold.
Correct or update your data.
Withdraw consent at any time.
Request deletion of your data (where legally permitted).
Opt out of marketing communications.

To exercise these rights, please reach out to us at info@360propguide.com.

9. Policy Updates

We may update this Privacy Policy from time to time. If we make any major changes, we will notify you via our website or email. We encourage you to check this page occasionally for the latest updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

360 PropGuide LLP
Email: hr@360propguide.com
Phone: +91 9643-020-020
Office: Plot 8K/14 (adjoining DPS School), Siddhartha Vihar, Ghaziabad

Privacy Policy